Terms of Service

1. Acceptance of Terms

By downloading, installing, accessing or using any part of the Service, including by creating an account or signing in, you confirm that you have read and understood these Terms, that you agree to be bound by them, and that you have read our Privacy Policy. If you do not agree to these Terms, do not access or use the Service.

If you use the Service to obtain information for another member of your household, you accept these Terms for that use and are responsible for it.

2. Service Description and Eligibility

2.1 What Olaixi does. Olaixi is an AI-powered food intelligence application. Depending on your device, App version and plan, the Service may let you:

• photograph food products, labels and dishes for an AI analysis against the profile you choose;
• scan product barcodes and look up the product's label data;
• receive nutritional analysis, ingredient flags, allergy alerts and rule-based alerts about known interactions between certain medications and foods;
• compare several products on a shelf from one photo, and ask the AI assistant follow-up questions about a result; and
• organize your diet with profiles for household members and pets, grocery lists, a pantry, recipe suggestions, a scan history and reports you can export.

We may add, change or remove features at any time, as described in Section 13.

2.2 Data kept on your device. Profiles, scan history, grocery lists, pantry items and saved recipes are stored on your device, not on our servers, as described in our Privacy Policy. We hold no copy of them and cannot restore them if your device is lost, damaged or reset, or if the App is deleted. You are responsible for safeguarding your device.

2.3 Eligibility. To create an Olaixi account and accept these Terms, you must have reached the age of majority where you live (18 in most U.S. states) and be able to form a binding contract. Olaixi accounts are not intended for minors. An adult account holder may create profiles for members of their household, including children and pets, and is responsible for having the authority to enter their information, for the accuracy of that information and for supervising any use of the results. You may not use the Service if applicable law prohibits you from doing so, or if we have previously terminated your account for a breach of these Terms.

3. Health and Nutritional Disclaimer (Not Medical Advice)

3.1 Informational purposes only. Everything the Service provides, including AI analyses, decisions such as "Recommended," "Caution" and "Avoid," safety scores, nutrition figures, ingredient flags, allergy alerts, drug-nutrient interaction alerts, recipes, substitutions, tips, chat answers and exported reports (together, "Content"), is general information. Using the Service does not create a physician-patient, dietitian-client, pharmacist-patient or veterinarian-client relationship.

3.2 Verify independently and consult professionals. If you or anyone in your household has a food allergy or intolerance, celiac disease, diabetes, kidney disease, high blood pressure, a heart condition or another metabolic or medical condition, takes medication, is pregnant or breastfeeding, or follows a medically prescribed diet, you must independently verify the ingredients and nutrition information of every product on its physical packaging, and consult a qualified healthcare professional, such as a physician, pharmacist or registered dietitian, before making dietary or medication decisions. Never rely on Olaixi as the only safeguard against a severe allergy.

3.3 Limits of AI-generated content. Analyses and chat answers are generated by artificial intelligence models provided by third parties (currently Google's Gemini models) from your photos, your questions and the profile you choose. AI can misread a label or a photo, and it can produce Content that is inaccurate, incomplete, outdated or inappropriate for you. Nutrition figures may be estimated when they are not visible in a photo. Drug-nutrient interaction alerts are based on a limited set of rules about known interactions and are not exhaustive: the absence of an alert does not mean that a food is safe with your medication. You use any Content at your own risk and are solely responsible for what you eat, buy and serve.

3.4 Pets. Content about dogs, cats and other animals is not veterinary advice. Consult a licensed veterinarian about your pet's diet and health.

3.5 Product information and third-party catalogs. Product information comes from packaging, from Olaixi's product catalog (built from labels that the AI read in Olaixi users' photos and from entries our team adds) and from third-party databases such as Open Food Facts, which its community edits. Manufacturers can change recipes, formulations, ingredients and packaging at any time, and labels can be wrong, incomplete or specific to a region. To the fullest extent permitted by law, we are not responsible or liable for manufacturer labeling or packaging errors, undeclared allergens, cross-contact, formulation changes, recalls, or errors or discrepancies in Olaixi's catalog or any third-party catalog.

3.6 Reports. Reports you export from the App are summaries of the information you entered and of the Content you received. They are not medical records. You decide whether to share them, and once shared, their handling is outside our control.

4. User Accounts and Authentication

4.1 Registration. You need an account to use the App's analysis features. You register with an email address and a password. You must provide an email address that belongs to you and that you can receive mail at, because we send one-time codes and Service notices to it, and you must keep it current.

4.2 One-time codes. If you ask to reset your password, we email a one-time code (OTP) to the address registered on your account. Codes expire after a short time and allow a limited number of attempts. Never share a one-time code with anyone: we will never ask you for one.

4.3 Keeping your access confidential. You are responsible for keeping your password, your one-time codes and your signed-in devices confidential and secure, including with a screen lock, and for all activity that occurs under your account. Use a password that you do not use for any other service, and do not share your account or let anyone else use it.

4.4 Unauthorized use. You must notify us promptly at support@olaixi.com if you suspect any unauthorized access to or use of your account, or any other breach of security. To the extent permitted by law, we are not liable for any loss arising from your failure to keep your credentials and devices secure.

4.5 Device and app verification. We may use security measures, such as request signing and platform integrity services like Google Play Integrity and Apple App Attest, to confirm that the Service is being accessed through a genuine copy of the App, and we may limit features for sessions that cannot be verified.

5. Acceptable Use and Fair Usage Limits

5.1 Prohibited conduct. You agree to use the Service only for lawful, personal and non-commercial purposes and in accordance with these Terms. You must not, and must not attempt to, or help anyone else to:

• use bots, scrapers, crawlers, scripts or other automated means to access the Service, or to collect or extract data from it, including from Olaixi's product catalog;
• reverse engineer, decompile, disassemble, decrypt or otherwise attempt to derive the source code, algorithms, models, prompts, rules, keys or underlying structure of the App or the API, except to the extent applicable law expressly permits it despite this restriction;
• access, call, probe, scan or test the Olaixi API (olaixi-api) or any of its endpoints other than through an official, unmodified version of the App, or bypass or interfere with authentication, request signing, device verification, rate limits or any other security or access control;
• circumvent or manipulate Free Scans, plan limits, quotas or advertising requirements, including by creating multiple accounts, forging or replaying requests, or simulating, blocking or tampering with ads;
• interfere with, disrupt or place an unreasonable load on the Service or its infrastructure, or introduce viruses, malware or other harmful code;
• submit images or other content that is unlawful, infringing, sexually explicit, violent or harassing, that has nothing to do with food, or that contains other people's personal information without their authorization;
• try to manipulate the AI into producing harmful, misleading or unlawful content, or into disregarding its instructions;
• sell, resell, rent, sublicense or commercially exploit the Service or any Content, or use them to build a competing product or database or to train machine learning models;
• impersonate any person, or provide false information when you register; or
• use the Service in violation of any applicable law or regulation, or of the terms of the app store you downloaded it from.

If you believe you have found a security vulnerability, please report it to support@olaixi.com instead of testing it against the live Service.

5.2 Free Scans. "Free Scans" are complimentary uses of the Service's AI features (such as photo scans, shelf comparisons, barcode analyses, chat messages and AI recipes) credited to your account. New accounts may receive a number of Free Scans at registration, and more may be earned by watching a rewarded ad to the end or granted by us at our discretion. We decide, and may change at any time, how many Free Scans are granted, how they are earned and which uses consume them. Free Scans have no cash value, are not your property, cannot be sold, transferred or exchanged, are not refundable, and are forfeited when your account is closed.

5.3 Fair usage and rate limits. To keep the Service available and fair for everyone, we apply limits to the number and frequency of requests, and we may throttle, delay, queue or refuse requests that exceed those limits or that appear automated or abusive. The App analyzes food: repeated photos of things that are not food temporarily block scanning on the account.

5.4 Enforcement. We may investigate suspected violations. If we reasonably believe that you have breached this Section, or that Free Scans, rewards or plan benefits were obtained through abuse, fraud or error, we may withhold, reduce or revoke them, block requests, or suspend or terminate your account under Section 13.

6. Plans, Ads and Subscriptions

6.1 The Free plan. The Free plan is supported by advertising. Once your Free Scans are used, further AI uses are unlocked by watching a short rewarded ad, which the App shows only after you agree to watch it. A result whose ad was closed before the end may remain locked until you watch an ad to unlock it. Ads are provided by third parties, such as Google AdMob on Android. We do not control the content of third-party ads and are not responsible for the products or services they promote.

6.2 Paid plans. Where offered, paid plans (such as Plus and Pro) remove ads and include a monthly allowance of uses shared by all the profiles on your account. The allowance resets at the start of each billing cycle, and unused uses do not carry over. The features and allowance of each plan are those shown in the App when you subscribe, and plans may vary by region and platform.

6.3 Billing, renewal and cancellation. Paid plans are purchased through Google Play or the Apple App Store, which process the payment under their own terms; we never receive your payment details. Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel them in your app store account settings before the renewal date (for the Apple App Store, at least 24 hours before the end of the current period). Cancellation takes effect at the end of the current period. Deleting the App or your Olaixi account does not cancel a subscription.

6.4 Refunds and price changes. Refunds are handled by the app store under its policies, except where applicable law requires otherwise. We may change the price of a plan; any price change for an existing subscription takes effect only after the notice the app store and applicable law require. If you are a consumer in the European Union, the United Kingdom or another country that grants a statutory right of withdrawal, that right applies as provided by law and by the app store's process.

7. Your Content and the Product Catalog

7.1 Ownership. You keep ownership of the photos, text, questions and profile information that you submit through the Service ("Your Content"). You grant Angels Consulting a worldwide, non-exclusive, royalty-free license to host, transmit, process, analyze and display Your Content only as needed to operate and provide the Service to you, including by sending it to our AI service providers for analysis. Our Privacy Policy explains what our servers keep and what they don't.

7.2 Product catalog contributions. When a photo scan reads a product's label, you grant Angels Consulting a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to store, reproduce, adapt and make available to other users the factual label details read from it (the product's name, brand, barcode, ingredient list and nutrition facts) as part of Olaixi's product catalog. This license never covers your photo or any information about you.

7.3 Your responsibility. You represent that you have the rights needed to submit Your Content, and the authority to enter information about the household members whose profiles you create, and that Your Content does not violate these Terms or any law.

7.4 Feedback. If you send us ideas, suggestions or other feedback about the Service, we may use them for any purpose without obligation or compensation to you.

8. Intellectual Property Rights

8.1 Our property. The Service and everything in it, including the software and its source and object code, the API, algorithms, rule sets, prompts, databases and the compilation of Olaixi's product catalog, user interface designs, graphics, text, and the Olaixi name, logo, mascot and other trademarks, trade dress and branding, are owned exclusively by Angels Consulting LLC or its licensors and are protected by the copyright, trademark, trade secret and other intellectual property laws of the United States and other countries. All rights not expressly granted in these Terms are reserved.

8.2 Your license to use the App. Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable and revocable license to download, install and use the App on devices that you own or control, for your personal and non-commercial use, and as permitted by the usage rules of the app store you obtained it from. You may use the Content you receive for the same purposes.

8.3 Trademarks. Nothing in these Terms grants you any right to use the Olaixi or Angels Consulting names, logos, mascot or other trademarks without our prior written permission.

8.4 Third-party materials. The App includes open-source software components that are licensed under their own terms. Product data from Open Food Facts is made available under the Open Database License (ODbL).

9. Third-Party Services

The Service relies on third parties, including Google (the Gemini API, Google Play and Google AdMob), Apple (the App Store), Open Food Facts and our hosting provider. Their own terms and privacy policies govern your use of their services. The Service may also link to third-party websites. We do not control third-party services or websites and, to the extent permitted by law, are not responsible for their content, availability, accuracy or practices.

10. Disclaimer of Warranties ("As Is")

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, ANGELS CONSULTING LLC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; THAT ANY CONTENT, INCLUDING AI ANALYSES, NUTRITIONAL DATA, ALLERGY ALERTS AND INTERACTION ALERTS, WILL BE ACCURATE, COMPLETE, RELIABLE OR SUITABLE FOR YOUR HEALTH NEEDS; THAT DEFECTS WILL BE CORRECTED; OR THAT DATA STORED ON YOUR DEVICE WILL NOT BE LOST.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING THE LAWS OF THE STATE OF FLORIDA, IN NO EVENT WILL ANGELS CONSULTING LLC OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, INCLUDING DAMAGES FOR ANY ILLNESS, ALLERGIC REACTION OR OTHER ADVERSE HEALTH OUTCOME ARISING FROM YOUR CONSUMPTION OF ANY PRODUCT OR YOUR RELIANCE ON ANY CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID FOR THE SERVICE, DIRECTLY OR THROUGH AN APP STORE, DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

These limitations are an essential part of the bargain between you and us and apply even if a limited remedy fails of its essential purpose. Nothing in these Terms excludes or limits liability for our gross negligence, willful misconduct or fraud, for death or personal injury caused by our negligence where the law does not allow such liability to be limited, or any other liability that cannot be excluded or limited under applicable law, including your rights under mandatory consumer protection laws.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless Angels Consulting LLC and its members, managers, officers, employees, contractors and agents from and against any claims, liabilities, damages, losses and expenses, including reasonable attorneys' fees, arising out of or relating to your breach of these Terms, your misuse of the Service, Your Content, or your violation of any law or of the rights of any third party.

13. Modifications and Termination

13.1 Changes to the Service. We may add, change, suspend or discontinue any part of the Service at any time, including features, supported devices, AI providers, Free Scan amounts, ad frequency and plan allowances. Where a change materially reduces a paid plan you have already paid for, we will give you notice as required by law.

13.2 Changes to these Terms. We may update these Terms from time to time at our discretion. We will post the updated Terms on this page and give notice of the update by changing the "Last updated" date at the top. Updated Terms take effect when posted, unless a later date is stated, and do not apply retroactively to disputes that arose before they took effect. For material changes, we may also notify you in the App or by email. By continuing to use the Service after the updated Terms take effect, you accept them. If you do not agree to them, you must stop using the Service and may delete your account.

13.3 Termination by you. You may stop using the Service at any time. To delete your account, email support@olaixi.com with the subject "Account Deletion Request" from the address registered on your account; our Account & Data Deletion Request page explains the steps and what is deleted. Cancel any subscription in your app store account first, and use Settings → Delete Local Data in the App, or uninstall it, to erase the data stored on your device.

13.4 Suspension and termination by us. We may, at our discretion and with or without notice, suspend, limit or terminate your account or your access to all or part of the Service if we reasonably believe that you have breached these Terms, that your use creates risk or possible legal exposure for us or for other users, that you engaged in fraud or abuse, or if we are required to do so by law. We may also stop offering the Service altogether. Where applicable law requires it, including the EU Digital Services Act, we will tell you the reasons for a restriction and how you can contest it, and you may write to support@olaixi.com to do so.

13.5 Effect of termination. When your account is terminated, your license to use the Service ends, any remaining Free Scans and rewards are forfeited, and you must stop using the Service. Sections 3, 5.4, 7 through 12, 13.5 and 14 through 17, and any other provision that by its nature should survive, survive termination.

14. Governing Law and Dispute Resolution

14.1 Governing law. These Terms and any dispute arising out of or relating to them or to the Service are governed by the laws of the State of Florida, United States of America, without regard to its conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14.2 Informal resolution. Before starting any legal proceeding, you agree to contact us at support@olaixi.com with a description of your claim, and to give us at least thirty (30) days to try to resolve it informally.

14.3 Venue. Subject to Section 14.4, any legal action or proceeding arising out of or relating to these Terms or the Service must be brought exclusively in the state or federal courts located in the State of Florida, and you and Angels Consulting consent to the personal jurisdiction and venue of those courts. Either party may instead bring an individual claim in a small claims court of competent jurisdiction, and either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

14.4 Consumers outside the United States. If you are a consumer residing in the European Union, the United Kingdom or another country whose laws give you mandatory protections, such as the right to bring proceedings in the courts of your country of residence or to rely on its consumer protection laws, nothing in these Terms deprives you of those protections.

15. App Store Terms

15.1 Google Play. If you downloaded the App from Google Play, the Google Play Terms of Service also apply to your download and to purchases made through Google Play. Google is not a party to these Terms.

15.2 Apple App Store. If you downloaded the App from the Apple App Store, you and we acknowledge and agree that:

1. these Terms are concluded between you and Angels Consulting LLC only, and not with Apple Inc. ("Apple"), and Angels Consulting LLC, not Apple, is solely responsible for the App and its content;
2. your license to use the App is limited to a non-transferable license to use it on any Apple-branded products that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that it may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing;
3. Angels Consulting LLC is solely responsible for providing any maintenance and support for the App, and Apple has no obligation whatsoever to furnish any maintenance or support services for it;
4. if the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App to you; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to a warranty are, subject to Sections 10 and 11, the sole responsibility of Angels Consulting LLC;
5. Angels Consulting LLC, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including product liability claims, any claim that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation;
6. in the event of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights, Angels Consulting LLC, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of that claim;
7. you represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties;
8. questions, complaints or claims about the App should be directed to Angels Consulting LLC at the contact details in Section 17;
9. you must comply with any applicable third-party terms, such as your wireless data service agreement, when using the App; and
10. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

16. General Provisions

• Entire agreement. These Terms, together with our Privacy Policy and any additional terms shown in the App for a particular feature, are the entire agreement between you and Angels Consulting regarding the Service, and supersede any prior agreements about it.
• Severability. If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms, including in connection with a merger, acquisition, reorganization or sale of assets.
• Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including outages of third-party services, internet or power failures, natural disasters, epidemics, war, labor disputes or acts of government.
• Export control. You may not use or export the App except as authorized by United States law and the laws of the jurisdiction in which you obtained it.
• Electronic communications. You agree to receive communications from us electronically, by email or in the App, and agree that such communications satisfy any legal requirement that they be in writing.
• No third-party beneficiaries. Except as stated in Section 15.2, these Terms do not confer any rights on any third party.
• Language and headings. If we provide a translation of these Terms, the English version controls to the extent permitted by law. Headings are for convenience only and do not affect interpretation.

17. Contact Information

Olaixi is published and operated by Angels Consulting LLC. For questions, complaints or claims about the Service or these Terms, or to send a legal notice (please include "Legal Notice" in the subject line), contact:

This email address is also our electronic point of contact for users of the Service and for public authorities, including under the EU Digital Services Act. You may write to us in English.